---
title: "New version 12.0 of Rexpondo: discover all the new features | Rexpondo"
description: "We present the main updates recently introduced in Rexpondo which is constantly evolving to meet the needs of its customers."
author: "Carla"
date: "2025-07-31T06:48:53+00:00"
language: "en-GB"
canonical_url: "https://www.rexpondo.com/new-version-rexpondo-features/"
source_url: "https://www.rexpondo.com/new-version-rexpondo-features/"
content_type: "text/markdown"
---

Below, we present the main updates introduced in **Version 12.0 of Rexpondo**.
The key innovation is a **new graphical interface** designed to deliver a more modern and intuitive experience.
Built on **advanced technologies** and reusable components, this upgrade ensures a** simpler **and **more immediate use** of the platform.












															![](https://www.rexpondo.com/wp-content/uploads/2025/07/copertina-articolo_menu-completo-1024x585.webp)












## What are the main features of the new interface?







The **new interface of Rexpondo** is developed with reusable components and modern technologies, providing a solid foundation for future evolutions and improvements. This approach makes it more **intuitive **and **easier for users** to navigate.
The **main updates** introduced include:

- **New collapsible vertical menu**: clearer and more intuitive, offering more space for important content and reducing distractions.
- **Revision of colors and styles** within the platform: for a more coherent and visually pleasing appearance.
- **Complete rewrite of the theme**: now more modern and visually satisfying for the operator.
- **Greater clarity in the structure**: to easily identify areas and their available functions.

An important aspect is that the **new theme coexists** with the previous one, allowing operators to **choose which interface to use**, thus avoiding confusion for those accustomed to the current version.














### What are the benefits of the new graphical interface?







Among the **main benefits** of Rexpondo’s **new graphical interface**, the following stand out:

- **Consistent design across different sections of the application**:
Ensures a uniform and harmonious appearance, enhancing visual perception and ease of use.
- **More intuitive and faster navigation**:
Optimized structure that allows users to quickly and easily find what they are looking for.
- **Standardization of controls (buttons, forms, notifications)**:
Uniform elements for predictable and clear interactions, improving the overall user experience.






















### Bugfixes and other enhancements included in the new version






- Fixed dynamic field bug in the customer portal.
- Fixed ACL visibility issues.
- Resolved internal server error related to certain dynamic fields.
- Feature: Integrated OAuth2 authentication into the SMTP mail sending service for improved security and compliance with new Google and Microsoft requirements.
- Introduced read/unread highlighting of articles in the customer portal: users can now easily see if a ticket contains new content to read.





















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