---
title: "News | Rexpondo"
description: "All the news to stay updated on the Rexpondo world. Releases of new versions, updates and roadmaps."
language: "en-GB"
canonical_url: "https://www.rexpondo.com/news/page/3/"
source_url: "https://www.rexpondo.com/news/page/3/"
content_type: "text/markdown"
---

[

                                        ](https://www.rexpondo.com/ai-enhanced-helpdesk/)


                                [

#### AI-Enhanced Helpdesk: precision and speed in support

                              ](https://www.rexpondo.com/ai-enhanced-helpdesk/)March 13, 2026










                        [

                                        ](https://www.rexpondo.com/rexpondo-version-12-3-updates/)


                                [

#### Rexpondo Version 12.3: discover the key updates

                              ](https://www.rexpondo.com/rexpondo-version-12-3-updates/)February 11, 2026










                        [

                                        ](https://www.rexpondo.com/helpdesk-automation-2026-trends/)


                                [

#### Helpdesk Automation: 2026 trends to improve Customer Service

                              ](https://www.rexpondo.com/helpdesk-automation-2026-trends/)January 9, 2026










                        [

                                        ](https://www.rexpondo.com/sla-slt-it-incident-management/)


                                [

#### SLA and SLT in IT Incident Management and Resolution

                              ](https://www.rexpondo.com/sla-slt-it-incident-management/)November 26, 2025










                        [

                                        ](https://www.rexpondo.com/rexpondo-12-2-new-features/)


                                [

#### Rexpondo 12.2: Updates and New Features

                              ](https://www.rexpondo.com/rexpondo-12-2-new-features/)October 28, 2025










                        [

                                        ](https://www.rexpondo.com/phases-effective-problem-management/)


                                [

#### The 5 essential phases for effective Problem Management

                              ](https://www.rexpondo.com/phases-effective-problem-management/)October 1, 2025










                        [

                                        ](https://www.rexpondo.com/incident-management-best-practice-security/)


                                [

#### Incident management: best practices for Security Incidents

                              ](https://www.rexpondo.com/incident-management-best-practice-security/)September 3, 2025










                        [

                                        ](https://www.rexpondo.com/ticketing-software-education-schools-universities/)


                                [

#### Ticketing Software for Education: Schools and Universities

                              ](https://www.rexpondo.com/ticketing-software-education-schools-universities/)August 6, 2025










                        [

                                        ](https://www.rexpondo.com/new-version-rexpondo-features/)


                                [

#### New version 12.0 of Rexpondo: discover all the new features!

                              ](https://www.rexpondo.com/new-version-rexpondo-features/)July 31, 2025










                        [

                                        ](https://www.rexpondo.com/ticketing-system-healthcare-sector/)


                                [

#### Ticketing Software for the Healthcare Sector

                              ](https://www.rexpondo.com/ticketing-system-healthcare-sector/)July 8, 2025










                        [

                                        ](https://www.rexpondo.com/new-ai-integration-available-for-rexpondo/)


                                [

#### New AI Integration Available for Rexpondo

                              ](https://www.rexpondo.com/new-ai-integration-available-for-rexpondo/)June 19, 2025










                        [

                                        ](https://www.rexpondo.com/ticketing-systems-for-pa-how-to-improve-citizen-support/)


                                [

#### Ticketing systems for PA: how to improve citizen support

                              ](https://www.rexpondo.com/ticketing-systems-for-pa-how-to-improve-citizen-support/)May 27, 2025