Below, we present the main updates introduced in Version 12.0 of Rexpondo.
The key innovation is a new graphical interface designed to deliver a more modern and intuitive experience.
Built on advanced technologies and reusable components, this upgrade ensures a simpler and more immediate use of the platform.
What are the main features of the new interface?
The new interface of Rexpondo is developed with reusable components and modern technologies, providing a solid foundation for future evolutions and improvements. This approach makes it more intuitive and easier for users to navigate.
The main updates introduced include:
- New collapsible vertical menu: clearer and more intuitive, offering more space for important content and reducing distractions.
- Revision of colors and styles within the platform: for a more coherent and visually pleasing appearance.
- Complete rewrite of the theme: now more modern and visually satisfying for the operator.
- Greater clarity in the structure: to easily identify areas and their available functions.
An important aspect is that the new theme coexists with the previous one, allowing operators to choose which interface to use, thus avoiding confusion for those accustomed to the current version.
What are the benefits of the new graphical interface?
Among the main benefits of Rexpondo’s new graphical interface, the following stand out:
- Consistent design across different sections of the application:
Ensures a uniform and harmonious appearance, enhancing visual perception and ease of use. - More intuitive and faster navigation:
Optimized structure that allows users to quickly and easily find what they are looking for. - Standardization of controls (buttons, forms, notifications):
Uniform elements for predictable and clear interactions, improving the overall user experience.
Bugfixes and other enhancements included in the new version
- Fixed dynamic field bug in the customer portal.
- Fixed ACL visibility issues.
- Resolved internal server error related to certain dynamic fields.
- Feature: Integrated OAuth2 authentication into the SMTP mail sending service for improved security and compliance with new Google and Microsoft requirements.
- Introduced read/unread highlighting of articles in the customer portal: users can now easily see if a ticket contains new content to read.
