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A team at your disposal

The Rexpondo team is made up of professionals with extensive experience in various IT and management consulting fields. Our experience covers ITIL management practices and ((OTRS)) Community Edition .

Initial analysis: technical/functional and economic

Solutions research and operating business proposals

Planning of objectives

Monitoring and analysis

A team at your disposal

Consulting areas

IT Governance

IT Governance

Strategic planning, management and optimization of resources.



Focus on the management of internal and external communication.

Asset management

Asset management

Keep control of all company assets.

Our method


ITIL is the framework which groups together Service Management best practices, we have chosen it for our structure and those of our clients. We are ready to demonstrate the benefits.

Incident management

Restore operations quickly with minimum interruption to service.

Problem management

Prevent and minimise the impact of incidents and problems with the IT infrastructure.

Request Fulfilment

Manage client requests throughout the process.

Service Asset e Configuration Management

Identification, management and control of the Configuration Items for a logical model of the whole infrastructure.

Change e Knowledge management

Standardized methods and procedures, clear to all, for the management of change.

Service Catalogue e Service Level Management

Cataloguing of information regarding IT services, monitoring and reports.

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