Service Desk software solution

Open source Ticketing and ITSM software based on
((OTRS)) Community Edition.

Available in Cloud and On premise.

rexpondo helpdesk software

Taylored on your needs

A Service Desk system that guarantees maximum flexibility for your business needs from customer service to the management of the corporate IT infrastructure.


Use the ticketing system for your company’s internal needs and issues and for your customer services. Monitor response times and assign tickets to available operators.

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By adding the ITSM module, Rexpondo becomes an ITSM system embracing all best ITIL practices. It provides CMDB, Process and Change management and other functionalities.

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From anywhere

Use Rexpondo from smartphones and tablets, monitor the status of tickets and interventions and interact from anywhere. Rexpondo app is available for Android and iOS devices.
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A software based on ((OTRS)) Community edition

Rexpondo still guarantee security updates, support and new features for all those companies that up to now have invested in OTRS.

Essential for managing communication and IT support

Over the years we have matured extensive experience in many sectors and we cannot wait to take on new ones.

help desk for finance
customer service help desk

Enjoy all the benefits of the Rexpondo app

Use Rexpondo wherever you are.

Customer stories

Some stories of digital evolution and IT infrastructure
improvement, we’ve had the pleasure of working on.

Some of our clients

Have you seen Rexpondo yet? Book a demo!