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News

 5 AI Use Cases in Ticketing Systems, Customer Service, and Helpdesk

June 15, 2026

Rexpondo Version 12.4: Discover the Key New Features

June 10, 2026

Change Request vs Service Request: differences, examples, and when to use each request

June 8, 2026

Risk Assessment in ITIL Change Management: practical guide to analyzing the risks of IT changes

May 25, 2026

Best AI Helpdesk Software in 2026: Comparison of the main platforms

May 18, 2026

Automated AI Ticket Classification in Ticketing Systems

May 12, 2026

Response Time vs Resolution Time in Ticketing Systems: Helpdesk KPI Comparison

May 5, 2026

AI ticketing systems: how Chatbots are transforming Customer Service

April 28, 2026

Helpdesk Software: A Comparison of Rexpondo, OTOBO and Deepser for Companies and Public Administrations

April 20, 2026

Ticketing Systems and Ticket Backlog: how to monitor and reduce them

April 9, 2026

How to optimize Workflows in Ticketing Systems

March 18, 2026

AI-Enhanced Helpdesk: precision and speed in support

March 13, 2026
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Rexpondo is the ticketing and ITSM solution forked from the Open Source solution ((OTRS)) Community edition.

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Rexpondo
  • Solutions
    • IT Ticketing Software
    • ITSM software
    • AI Chatbot
    • Rexguard
    • OTRS > Rexpondo migration
  • Resources
    • News
    • Add-ons
    • ITIL
    • Partners
  • Industries
    • Government and Public agency
    • Education
    • Customer Service
    • Finance
    • Assistance centers
  • Company
    • About us
    • Contacts
  • EN
    • EN
    • IT
Get a demo